Pivot AI: thousands of reports, one view of every vendor.
Pivot AI, also called Vendor IQ, is Fulkrum’s vendor analytics and insights platform. It turns thousands of inspection and expediting reports into vendor scores and risk indicators, with an estimated 93% less manual effort.

- Client
- Fulkrum
- Input
- Inspection and expediting reports since March 2020
- Scores
- Quality, delivery, safety, documentation
- Used by
- Procurement, quality and compliance teams
Why it needed building.
Fulkrum’s inspection and expediting reports hold the evidence on how each vendor performs: what inspectors found, what went well, what keeps going wrong. The platform’s historic records go back to March 2020, and they run to thousands of reports.
Reading them report by report does not scale, and patterns across vendors and across years are easy to miss. The goal: turn that archive into scores and risk indicators that procurement, quality and compliance teams can compare and act on.
Pivot AI, feature by feature.
Report analysis at scale
Pivot AI processes thousands of historical inspection and expediting reports, extracting findings instead of leaving them to be read one by one.
Four-part vendor scores
Each vendor is scored on quality, delivery, safety and documentation, built from inspection findings, positive and negative observations, recurring issues and trends.
Risk indicators
Scores and trends show each vendor’s weak spots and the areas that need closer oversight, so attention goes where it is needed.
Measured against labelled data
AI output is compared with labelled reference data, and extraction, sentiment and classification are each evaluated separately.
Reports in, risk out.
How a stack of inspection and expediting reports becomes vendor scores and risk indicators.
Inspection and expediting reports
Batch · 1,240 files
Findings extracted
- Vendor
- Vendor B
- Reports
- 214
- Positive
- 612
- Negative
- 420
Vendor B · scores
Risk indicators
Insight
What it delivers.
Less manual effort (estimate)
Tested across 3,000+ vendor analysesScore areas: quality, delivery, safety and documentation
Pivot AI vendor scoresThe difference it makes.
Teams spend their time on decisions instead of reading. Every vendor is compared on the same four measures, and risk is visible as it builds rather than after it lands.
Procurement, quality and compliance teams use it, supported by managers and analysts, and Fulkrum’s executives use it every day.
The same document intelligence approach powers our contract screening work for Fulkrum: see the Neo Fulkrum case study.
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